Emma Bailey

 

Although originally a Lancashire lass, I have lived in Swindon since 2015.

I live in West Swindon with my husband, daughter and a menagerie of animals.

 

I have 10 years’ worth of complex administration for a portfolio of high profile clients.

My previous role covered customer service, sourcing suppliers and contractors, dealing with multiple accounts and the balances and payments for each.

My reputation with my previous employer is someone who could take complicated and problematic accounts and iron them out to where they would run efficiently. This often involved difficult conversations, winning people over who had previous bad experiences and gaining their trust to ensure these were fixed.

I have fantastic relationships with my clients and look forward to showing JB Letting’s landlords who have trusted Julie over the years to have that same level of trust in myself.

 

I pride myself on a high level of organisation and record keeping and I am also a qualified APM project manager.

 

Previous to moving to Swindon I was an Office Manager at a very popular (and magical) tour in Watford, where for some years I also had a role as a tour guide.

This has left me with fantastic set of communication skills which allows me to build and maintain relationships. I’m a strong believer that effective communication can help resolve or avoid potential problems, and that clarity is key.

 

Julie, as my mother-in-law, will remain close at hand as a consultant to share her expertise as I take on the day to day operations. I have a keen interest in property management and relish the opportunity to put into practise my range of skills at JB Lettings.